Effective Date: July 30, 2025
Applies To: Paybito.lk Website and Mobile App
At Paybito.lk, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.paybito.lk) or our Android mobile app. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information:
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Name
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Email address
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Contact number
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Shipping and billing address
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Google account information (when signing in via Google)
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Payment-related data (processed securely via third-party gateways)
b. Device and Usage Information
When you use our mobile app or website, we may collect:
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IP address
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Device type and operating system
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Browser type and version
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App version and usage patterns
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Crash logs and diagnostic data
2. Mobile App Privacy
Our Android app may request permissions such as:
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Internet Access – To load web content and services
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Camera/File Access (optional) – Only when you upload files, such as order-related documents
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Notifications – To send updates about orders and promotions via Firebase Cloud Messaging (FCM)
All permissions are optional and requested only when required for a specific feature. We do not access or store unnecessary data.
3. Google Services and Firebase Integration
Our app and website use several Google services to enhance your experience:
a. Google Sign-In
If you use Google Sign-In, we access the following from your Google account:
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Full name
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Email address
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Profile photo (optional)
This data is used only to personalize your experience within the app or website and is not shared with third parties.
We do not access or store your Google password or any sensitive account data.
b. Firebase Services
We use Google Firebase to:
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Authenticate users securely
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Send push notifications (FCM)
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Monitor app performance (Crashlytics, Analytics)
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Store minimal user session data
All Firebase data is securely encrypted and handled in accordance with Google’s data protection practices.
Firebase Privacy Policy: https://firebase.google.com/support/privacy
4. Cookies and Web Tracking
We use cookies, tracking pixels, and analytics tools (e.g., Google Analytics) to improve website functionality and understand user behavior. These tools may collect non-personal data like location, device type, and time spent on pages.
5. How We Use Your Information
We use your information to:
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Process orders and payments
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Deliver customer support
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Improve our services, website, and app
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Personalize your experience
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Send notifications and promotional content (with your consent)
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Prevent fraud and enhance security
6. Data Sharing and Disclosure
We do not sell your personal information. We may share it with:
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Delivery and logistics partners
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Secure payment processors
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Firebase and Google services (only as described)
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Government authorities if required by law
7. Data Security
We implement industry-standard security measures, including HTTPS encryption, Firebase Authentication, and secure databases. However, no system is 100% immune from threats. Users should also practice good digital hygiene.
8. Your Rights and Choices
You have the right to:
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Access or correct your personal data
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Delete your account or information
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Opt-out of marketing communications
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Revoke Google Sign-In at any time from your Google account settings
To make such requests, contact: paybitolk@gmail.com
9. Children’s Privacy
We do not knowingly collect personal data from users under 13 years of age. If we learn that we have unknowingly collected such data, we will delete it immediately.
10. Changes to This Policy
We may revise this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the site or app constitutes your acceptance of the updated policy.
11. Contact Us
For any questions about this Privacy Policy, please contact us:
Paybito.lk Support Team
📧 Email: paybitolk@gmail.com
📞 Phone: +94-71-8940531
🌐 Website: https://www.paybito.lk
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